Last Updated: Nov 29, 2018 11:05AM PST

Changes on or after Friday, May 31, 2019 must be made directly with your hotel.

Changes to Individual Reservations on or before, May 30, 2019
Log into ADA Reservation Management and select Modify Existing Reservations. Enter the Confirmation Number, Email Address and Zip Code and select Manage Reservation. Scroll to the bottom of the reservation and select Change Reservation. Update with the new information and Save Changes. A revised confirmation will be sent to the email address on file.

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You may also send us a message through the ADA Registration & Hotel Support Center.

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You may call us toll-free at (866) 290-9910 (U.S. & Canada) or (415) 268-2086 (all other countries) Monday – Friday, 9 am – 9 pm Eastern Time.

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You may fax your changes to (415) 293-4073.
 
Changes for groups with 10 or more rooms on or before, May 30, 2019
Process multiple changes at once by using the change rooming list template (Excel spreadsheet).
Log in to your group account online: ADA Group Block Management. If you do not know your login credentials, please send us a message.
  1. Download the change rooming list template.
  2. Enter your changes into the columns labeled with the word CHANGE: Change Last Name, Change First Name, Change roommate Last Name, Change Roommate First Name, Change Arrival Date, Change Departure Date, Change Roommate Arrival, Change Roommate Departure, etc. All other columns are locked and non-editable.
  3. If you have unassigned rooms remaining in your block, add the reservation information on the "ADDS" tab of the spreadsheet.
Click on the UPLOAD link to process your rooming list. If you prefer, you may send the list directly to ADA Housing for processing. This is the only format acceptable for submission of your rooming list. To submit your rooming list to ADA Housing for processing, send us a message and include the change rooming list document as an attachment. Please note, if the rooming list was not uploaded successfully, do not attempt to upload the rooming list a second time. Please send us a message to have us process your rooming list.

All date extension requests are subject to availability.

Once the rooming list is processed, you may click on the Booking List link to view and print a confirmation listing report.