Last Updated: Dec 03, 2018 02:41PM PSTAll cancellations and refund requests must be submitted in writing by sending us a message through the ADA Registration & Hotel Support Center, or faxed to (415) 293-4073.
For a full refund of your registration (less a $50 administrative fee), cancellation requests must be received by February 21, 2019.
Cancellation requests received between February 22, 2019 and April 25, 2019 will receive a refund of 50% of the registration fee.
Cancellation requests received after April 25, 2019 will not receive a refund.
To submit your refund or cancellation request, send us a message through the ADA Registration & Housing Support Center.
- Select the Attendee Type - Attendee.
- Select the Case Category - Registration.
- Select the Registration Topic - Modify or Cancel Registration.
- Complete the personal information fields.
- Request a cancellation in the message field; be sure to include your registration confirmation number (found on your emailed confirmation).
Note, if you booked a hotel reservation for the meeting, you will also need to request a cancellation for the hotel reservation. This can be done at the same time that you request your registration cancellation, or through a separate message.