Last Updated: Dec 03, 2018 02:41PM PST

All cancellations and refund requests must be submitted in writing by sending us a message through the ADA Registration & Hotel Support Center, or faxed to (415) 293-4073. 

For a full refund of your registration (less a $50 administrative fee), cancellation requests must be received by February 21, 2019.

Cancellation requests received between February 22, 2019 and April 25, 2019 will receive a refund of 50% of the registration fee.

Cancellation requests received after April 25, 2019 will not receive a refund.

To submit your refund or cancellation request, send us a message through the ADA Registration & Housing Support Center.
  • Select the Attendee Type - Attendee.
  • Select the Case Category - Registration.
  • Select the Registration Topic - Modify or Cancel Registration.
  • Complete the personal information fields.
  • Request a cancellation in the message field; be sure to include your registration confirmation number (found on your emailed confirmation).
You may also fax your refund or cancellation request to (415) 293-4073.

Note, if you booked a hotel reservation for the meeting, you will also need to request a cancellation for the hotel reservation. This can be done at the same time that you request your registration cancellation, or through a separate message.