Last Updated: Dec 03, 2018 02:39PM PST

ADA Research Foundation donations, Membership fees and the Diabetes Is Primary pre-conference are non-refundable.

DiabetesInsight subscription cancellations cannot be processed by ADA Registration. Please contact Shawnie Westling at directly for assistance

Webcasts, 5K@ADA T-Shirts, City Pins, Annual Review of Diabetes, and Shuttle Passes will be fully refundable if cancelled by May 30, 2019.

Please follow the steps below to modify your registration.
  • Log in to ADA's 79th Scientific Sessions Registration and Housing Site either as a Member with your Email Address or Professional Membership ID and Zip Code, or as a Non-Member with your Email Address.
  • Upon successful login you will arrive at the Event Dashboard. 
  • Select the button to Edit Registration.
  • Proceed through the registration pages until you get to the Additional Items page and unselect the item(s). Continue through the remaining registration pages until you return to the Event Dashboard. A refund will be processed to your credit card.

Membership Fees - For questions regarding your membership please contact ADA’s Professional Membership Department at (800) 232-3472 (U.S. and Canada) or (703) 253-4999 (International) between 9:00 a.m. and 7:00 p.m. ET Monday - Friday, or via email at